Virtuele workshop Katie Coates

Performance Support at McKinsey: Impact and Lessons Learned

Maandag 29 november, 19:00

Performance Support at McKinsey: Impact and Lessons Learned

In this session, you will learn about McKinsey & Company’s experience with performance support including: the problems they were trying to solve, the decision to use performance support, the implementation process, change management strategies, and lessons learned.

Katie Coates, Director of Learning, McKinsey & Company

Katie has over 25 years of experience in learning and development. She is currently Director of Learning at McKinsey & Company, where she is responsible for the learning and development of over 15,000 professionals. Prior to McKinsey, Katie worked for Deloitte for 20 years where she held several leadership positions, including Deputy CLO of Audit, L&D Ops Leader in India, and Learning Design Leader. Katie holds Masters degrees in Instructional Systems Design and Human Development and is currently pursuing a PhD in Human Development at Fielding Graduate University. Her dissertation is focused on the adoption of performance support in organizations.

 

 

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